Privacy Policy (Draft)​

Owner of the Policy: Xpert Fintech Ltd.

1. Introduction

Welcome to Xpert Fintech Limited (XFL).

        • This Privacy Policy explains:
          • What information we collect
          • How we use your data
          • How we secure your personal and financial information
          • Your rights regarding your data

By using the XFL OMS Mobile App “X-Trade”, you agree to this Privacy Policy. If you disagree, please stop using the App immediately.

 

2. Information We Collect

We collect personal and financial information to provide a secure, compliant, and user-friendly trading experience.

2.1 Personal Information
        • This data is collected for identity verification and compliance with Bangladesh’s financial laws.
        • Full Name (To identify the account holder)
        • National ID (NID) / Passport Number (For regulatory compliance & fraud prevention)
        • Date of Birth (To verify age eligibility for stock trading)
        • Address & Contact Information (Email and phone Number) (For communication & authentication)
        • Know Your Customer (KYC) Information (For regulatory screening & fraud detection)
2.2 Financial Information
        • Collected to process transactions, enable trading, and ensure compliance.
        • Bank Account Details (For fund withdrawals & deposits)
        • Linked Payment Methods (Mobile Wallets, Cards) (For seamless transactions)
        • Trade Orders & Transaction History (To track investment activities & compliance checks)
        • Investment Preferences & Portfolio Holdings (To offer a personalized experience)
2.3 Device & Technical Information
        • This data helps enhance security, app performance, and fraud detection.
        • IP Address & Device Identifiers (To prevent unauthorized access & hacking attempts)
        • Operating System & App Version (To improve compatibility & troubleshoot issues)
        • Browser Type & Activity Logs (To enhance app security & detect anomalies)
2.4 Location Data (Optional)
        • Geolocation Data (Only collected with your permission for security and fraud prevention)

 

3. How We Use Your Information

We use your data for the following purposes:

3.1 Account & Trading Services
        • Creating & Managing Your Account
        • Executing Trade Orders & Managing Portfolios
        • Providing Real-time Market Data & Analysis
3.2 Regulatory Compliance
        • Identity Verification: As per BSEC and Bangladesh Bank regulations, financial institutions are required to implement robust identity verification processes to comply with AML and CTF laws.
        • Monitoring Transactions for AML (Anti-Money Laundering) & CTF (Counter-Terrorism Financing) Compliance: Financial institutions must monitor transactions to detect and report suspicious activities related to money laundering and terrorist financing.
3.3 Security & Fraud Prevention
        • Detecting Unauthorized Access & Suspicious Transactions
        • Preventing Market Manipulation & Insider Trading
        • Risk Management & Cybersecurity Enhancements
3.4 Communications & Notifications
        • Trade Confirmations & Alerts
        • Regulatory Notices & App Updates
3.5 Marketing & Promotions (Only with Consent)
        • Investment Insights & Market Trends
        • Special Offers on Financial Services

 

4. Data Sharing & Disclosure

We never sell your data. However, we may share it in specific situations:

4.1 Regulatory & Legal Requirements
        • To government authorities (BSEC, Bangladesh Bank, Law Enforcement)
        • For compliance with court orders & financial investigations
4.2 Third-Party Service Providers
        • Payment Processors & Banks (For seamless transactions)
        • Cloud Storage Providers (For secure data storage)
        • Data Analytics Partners (For fraud detection & app performance tracking)

 

5. Data Security Measures

We use top-tier security protocols to protect your personal and financial information.

5.1 Encryption & Authentication
        • Data Encryption – Ensures secure transactions & data storage.
        • Multi-Factor Authentication (MFA) – Adds an extra layer of login protection & fraud prevention.
5.2 Fraud Monitoring & Prevention
        • Real-Time Fraud Monitoring – Detects and blocks suspicious activities immediately.
        • Secure Cloud Storage – Prevents unauthorized access and data breaches.

 

6. Data Retention Policy

We retain your data as long as necessary for trading, compliance, and legal requirements.

Your data is securely deleted 7 years after account closure (as per financial laws).

 

7. Your Rights & Choices

You have the right to:

        • Access Your Data
        • Request Data Correction
        • Request Account Deletion (subject to regulatory laws)
        • Withdraw Marketing Consent

📌 Contact Us: info@xpertfintech.com

 

8. Cookies & Tracking Technologie

8.1 Usage of Cookies

We use cookies to:

        • Enhance user experience
        • Analyze stock market trends
        • Improve security & fraud detection
8.2 Compliance & Transparency 

Children’s Privacy

🚫 Our services are NOT intended for individuals under 18 years old.

🚫 We DO NOT knowingly collect data from minors.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a new “Last Updated” date.